There’s one thing all businesses that have stood the test of time seem to have in common, and that’s INTEGRITY. Jay’s Cycle Center in Downtown Westfield is a shining example of a business that radiates integrity, which is one of the reasons it has been a thriving local business for more than 50 years!
Owner Jay Tintle is the second generation of Jay’s. Did you know that the business first started as a pet and hobby shop run by Jay’s mother in Scotch Plains? At the time Jay’s father “Big Jay” was driving a cab, but he was extremely mechanically inclined and noticed that a few bike accessories that they carried in the shop were selling quite well. Eventually Jay’s parents saved money and bought some bicycles, put a work bench in the shop, and according to Jay “slowly started pushing pets out and bringing bikes in.” The rest is history! At one point the Tintles had several bikes shops in the area, but by the 1960s they decided to focus on just one store in Westfield.
Jay’s moved to its current location in 1984, and last year they did some renovations to spruce up the place. Boy, does it look sharp inside and out! When you walk in you’ll see rows and rows of every type of bicycle, from children’s bikes to beach cruisers to mountain bikes and electric bikes. Jay said, “We have the largest inventory of bicycles in the area–besides what you see in the store, we have 300 built bikes off-site as well.” There is also a great selection of gear for bikers, from shoes to clothes to helmets . . . heck, even energy snacks!
Toward the back of the shop is Jay’s service center, where bikes that need it get TLC from the expert staff. Jay said, “We really pride ourselves on the team that we have here. I couldn’t even tally up the years of experience among our staff. Whether it’s working on an electronic-shifting bike, rebuilding shock for a mountain bike, or simply changing a flat tire, we can take care of anything. And we’re always happy to educate our consumers on how do to things like check air pressure, change their own tires, etc.”
When I asked Jay what makes his business a standout in our community, he used that very word integrity. Jay said, “You can send your ten-year old son here alone and be confident that he won’t be taken advantage of, he’ll be treated with respect.” That is music to any parent’s ears, as I can attest!
Jay continued, “We try to cater to anyone who walks through our door and give them a positive, fun experience. You’ll always be greeted with a hello, maybe with some friendly sarcasm, and then we’ll get down to business without being intimidating. Whether you’re a seasoned racer or a family looking for a baby bike seat, we treat every customer with a great deal of respect.”
With the weather having turned beautiful, it’s the perfect time to get a tune-up for your bike, or maybe even treat yourself to a new one (I noticed some great sale prices on beautiful bikes while I was in there!). Whatever your reason for going to into Jay’s, you won’t be disappointed by the selection, the service, and that ever-present integrity.
Jay’s is located at 227 North Ave East in Westfield with FREE PARKING and is conveniently open seven days a week. Visit their website at http://jayscyclecenter.com/ for hours and information, as well as online shopping!